Reviews Cruises from. Write a Review Submit Cruise Photos. Traveler rating. Very Good. Cruise type. Luxury Cruises. Family Cruises. Couples Cruises. Senior Cruises. Inconsistent Food and Service. Poor Spa. Crystal Debussy Europe - River Cruise.
We looked forward to a relaxing trip with great food and being docked in the center of towns. Unfortunately most of the docking locations required a bus ride or very long walk to town. There was only 1 therapist in a 1 room Read More. There was only 1 therapist in a 1 room "spa". She was rude and didn't listen to our concerns.
Some of the food was outstanding including the lobsters flown in from Maine but other dishes were only average. The ship offers a tapas experience in their bistro as an alternative dining venue but will not offer that option unless at least 8 people sign up.
Guides on the included excursions were also inconsistent. Some were excellent and others were poor. Took us to a private concert one evening which was excellent. Entertainment director was a one man show most evenings but did a very good job. Crystal needs to improve their senior management if they want to command premium pricing once the river ships become a few years old. Captain was very gracious when we wandered onto bridge area one evening when ship was passing through a lock.
He allowed us to stay on the bridge and explained how lock system operated. Read Less. Sail Date October Poorcindy 1 Review Written. River cruise. Crystal Mahler Europe - River Cruise. The Mahler is a beautiful ship. The staff were beyond helpful. The food and drinks were more than you could possibly eat or drink.
